Terms and Conditions
TERMS & CONDITIONS: A deposit of 50% of the total booking amount is required to secure the booking. The balance of the total booking amount is then kindly payable 30 days before arrival. Any other additional costs are payable upon departure in cash, alternatively we do have credit card facilities at the lodge. No transfer or bank handling levies are included in our accommodation, tour or transfer rates and are therefore for clients own account e.g. credit card handling fee of 4%. Payments can be made via EFT, Cash or Credit Card. Kindly note that any outstanding accommodations, tours or transfers amount still due will be added onto extras bill to kindly be settled at lodge.
Sausage Tree Safari Camp, its owners and staff can not be held liable for any injury or loss to person or property encountered during your stay or in your travels to or from the Lodge nor can we be held responsible for any loss or injury whilst engaging in any independent third party transfer , tour , activity or similar organized on your behalf either on or off our property.
CANCELLATION POLICY (Subject to change… it applies in all instances)
Cancellation of booking must be in writing. Cancellations are only effective on receipt of written notification.
Cancellation of booking after confirmation with more than 90 days notice – 25% of total booking amount is forfeited.
Cancellation of booking after confirmation with more than 75 days notice – 50% of total booking amount is forfeited.
Cancellation of booking after confirmation with more than 60 days notice – 75% of total booking is forfeited.
Cancellation of booking after confirmation with less than 60 days notice – 100% of total booking amount is forfeited.
Effective From 7th September 2018.
Change of booking dates: Once a booking has been confirmed, a booking may be changed to alternative dates up and until 90 days before booking arrival date at no cost. Cancellation fees will apply as per above should a booking date need to be changed within 90 days of booking arrival date.
We regret no children under the age of 8 unless the whole Safari Camp has been booked by the same group / family, in this case children under 8 are not allowed on game drives. Children of 8 years or older must be permanently overseen by their parent[s] and so have adult supervision day and night, and they please must not disturb the calm or rest of other guests at the lodge and while on safari. In case of non observance of these rules for general peace and safety, we do unfortunately reserve the right to terminate the stay of the infringing party, who will be refunded the rest of their booking “pro rata”. Children (Ages 8 up to and including 12 years) sharing with Adult(s) = 75% of Adult Sharing Rate. 1 Child must kindly share with min 1 adult per tent.
Rates / quotes do not include any medical, travel or personal insurances.
All additional activities are subject to availability and can be booked either before or during stay at Sausage Tree Safari Camp.
We do advise if possible planning your itinerary in advance. Please do not hesitate to contact us for advise in arranging your itinerary.
No additional activities unless stipulated are mandatory or included in the rate.
Due to the fact that there are potentially dangerous mammals in the reserve e.g. lion, leopard, elephant, rhino, buffalo, hippo and hyena, we are not allowed to do walks with any person under the age of 16 years.
All rates / quotes are subject to change due to any unforeseen circumstances.
On arrival guests will be asked to read and sign an indemnity agreement. Management retain the right to refuse admission and will not be liable for any claim or refund should the indemnity form not be signed.